Spokesperson & Multimedia Producer.

This role offers a competitive salary, hybrid working, 28 days holiday a year plus Bank Holidays and a fantastic pension scheme offering 6% in year one and 11% after this.

Up to £43,000 per annum

About the role

Are you a confident communicator with a passion for making an impact? 

As a prominent spokesperson for the Which? brand, you will represent the organisation in national media and at high-profile events. This role is key to building and maintaining strong relationships with external media producers, swiftly identifying opportunities to amplify key priority issues across broadcast channels, and responding quickly to emerging and reactive issues.

You will be adept at communicating complex topics with speed and authority to diverse audiences, ensuring clarity and impact.  You will also demonstrate exceptional communication skills, creativity and innovation in producing engaging content that resonates with various audiences. For example, feeling equally comfortable hosting personal finance member events as you are at creating compelling TikTok videos that reach millions. 

You'll work in a fast-paced environment, creating timely and engaging video content for Which?'s owned and earned channels. Additionally, you'll host events and present content across a variety of internal and external platforms, including video and audio formats.

A proactive approach, and the ability to manage shifting priorities with ease and confidence is essential.

Key responsibilities include: 

Media Representation: Act as the spokesperson for Which?, delivering expert commentary and participating in live and pre-recorded interviews across TV, radio, and digital platforms.

Content Creation: Produce timely, high-quality video and audio content for Which?'s channels, collaborating with internal teams to ensure brand consistency.

Event Hosting: Represent Which? at high-profile events, hosting panels, Q&As, and engaging with stakeholders, including members and industry leaders.

Relationship Building: Develop and maintain relationships with media producers, journalists, and key stakeholders to maximize broadcast opportunities on priority topics.

Crisis Communication: Respond swiftly and professionally to emerging consumer issues, upholding Which?'s values of impartiality and trustworthiness in all public engagements.

 

About you:

Exceptional Communication: Outstanding verbal and written communication skills with a confident, approachable on-screen presence.

Media Savviness: Strong experience in live and pre-recorded media settings, with the ability to adapt to various formats and platforms.

Content Creation Expertise: Proficiency in producing polished and engaging video and audio content for digital and social channels.

Relationship Management: Proven ability to build and nurture professional relationships with media contacts and external stakeholders.

Proactive & Resilient: A self-starter with excellent organisational skills and the ability to thrive in a fast-paced, dynamic environment.

 

Benefits

 We also have these benefits for you to consider: 

• 35 hour working week
• Generous 28 days holiday a year plus Bank Holidays & Option to buy additional days*
• Fantastic pension scheme – when you pay in 3%, Which? pays in 6% (rising to 11% after one year of service.) 
• Discount site Sodexo which offers large %% off every day shopping and holidays 
• Annual Award (depending on employee and company performance)
• Healthcare insurance & Private medical insurance and opportunity to participate in Vitality rewards programme (at 6 months)
• A discretionary death in service benefit provision equivalent to six times your annual salary
• Free access to Which? member content and free access to Which? money and legal helplines 
• Work from (almost) anywhere” for 4 weeks of the year policy

The interview process for this role involves:-

• A competency based interview and the submission of the candidate's reel at the time of being selected for interview.

About Which?

We promote a great work-life balance (all our roles are now hybrid), offering flexible working options in addition to a full time working week (35 hours) e.g. part time or job shares where possible. If you wish to discuss any of these options, please contact the Resourcing team at resourcing@which.co.uk

Which? is the UK's consumer champion, here to make life simpler, fairer and safer for everyone. Read all about us on our website.

At Which? we value diversity and we're committed to creating an inclusive culture where everyone is able to be themselves and to reach their full potential. We are proud that we are in the ‘Top 25 Inclusive Employers' List and currently ranking 3rd.

 We want to receive applications from everyone. We believe that a diverse workforce helps us to understand and create a positive impact for consumers.  

As a Disability Confident Leader, we ensure that everyone can apply and be part of our recruitment processes and so we'll make reasonable adjustments if you need them - just let us know when you apply. If you need assistance with applying (i.e., would like to apply by phone or post), email recruitment@which.co.uk.  Find out more about the Disability Confident Interview Scheme here.

Please note you must meet the essential criteria listed within the Role Profile, to have your application reviewed and we reserve the right to withdraw this advert at any given time due to the number of applications received.