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Account Manager (Money)

Account Manager (Money)

  • London
  • Commercial
  • Permanent
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This role offers a competitive salary, hybrid working in London (every Tuesday), 28 days holiday a year plus Bank Holidays and a fantastic pension scheme offering 6% in year one and 11% after this.

Salary 40,000 - £43,000 per annum

Please note: Although we acknowledge that the use of AI tools can be helpful, we want your application to represent you. Please ensure your CV and statement of suitability (if asked to send in this advert) reflect your own voice and experiences.

Which? is the UK's consumer champion, here to make life simpler, fairer and safer for everyone. We're growing our work in financial services, helping more people make confident money choices. Would you like to help shape how we work with businesses to create real change for consumers?

We're looking for someone to support our Financial Services team. You'll help us grow our impact in this sector, building connections with businesses and creating value for consumers. This is a great chance to combine relationship building with meaningful work that helps people across the UK.

About the Role

You'll work closely with our Financial Services team to build new partnerships and strengthen existing ones. Could you see yourself helping us achieve our goal to support more consumers with their money decisions?

Key Responsibilities include:

  • Supporting the creation of new propositions in financial services that meet consumer and business needs
  • Building a network of partnerships to increase awareness and conversion of commercial opportunities
  • Conducting regular analysis of the sales pipeline to identify gaps, risks and opportunities
  • Working with Product and Tech teams to develop digital experiences that optimise conversion and revenue
  • Managing reporting and working with colleagues across the organisation

About You

What experience do you bring to relationship building and commercial work?

  • You have a background in providing solutions for clients, including product sales and partnerships
  • You're comfortable with financial decisions and have sound commercial awareness
  • You're skilled at building relationships and engaging with people across different teams
  • You're highly capable with Microsoft 365, Google Workspace and spreadsheet management
  • For a full list of essential requirements, please refer to the role profile, which can be downloaded as a PDF at the bottom of this advert.

The interview process 

  • Stage one: is a structured TEAMS interview of 30 minutes
  • Stage two: 30 minutes TEAMS interview with task. A task will be sent to you on booking your second interview (by one of the hiring managers' ) to be presented back at interview
  • Interviewees: Rachel Butters and Simon Boulton

Benefits

We also have these benefits for you to consider:

  • 35 hour working week
  • Generous 28 days holiday a year plus bank holidays and the option to buy additional holiday days
  • Excellent pension scheme – when you pay in 3%, Which? pays in 6% (rising to 11% after one year of service)
  • Annual Award (depending on employee and company performance)
  • Healthcare insurance & Private medical insurance and opportunity to participate in Vitality rewards programme (at 6 months)
  • A discretionary death in service benefit provision equivalent to six times your annual salary
  • Free access to Which? member content and free access to Which? money & legal helplines
  • Free wills for all Which? employees, plus, partners of employees can make their will at cost price
  • Discount site Pluxee which offers large %% off every day shopping and holidays
  • Work from (almost) anywhere" for 4 weeks of the year policy
  • A great work-life balance (all our roles are now hybrid), offering flexible working options e.g. part time or job shares where possible. If you wish to discuss any of these options, please contact the Resourcing team at recruitment@which.co.uk.

About Which?

Which? is the UK's consumer champion, here to make life simpler, fairer and safer for everyone. You can find out more about what we do, our people and culture as well as hints and tips on how to complete your application on our Careers site.

We're proud to be ranked 3rd in the 'Top 25 Inclusive Employers' List 2024. We welcome applications from everyone, because we value diversity, and are committed to maintaining an inclusive culture where all can thrive and reach their full potential—because diverse perspectives help us better understand and positively impact consumers.

As a Disability Confident Leader, we ensure that everyone can apply and be part of our recruitment processes and so we'll make reasonable adjustments if you need them. For this or any other assistance you need with applying (i.e., would like to apply by phone or post), email recruitment@which.co.uk. Find out more about the Disability Confident Interview Scheme here.

Please note:

  1. You must meet the essential criteria listed within the Role Profile, to have your application reviewed.
  2. Applications should be submitted via our online careers site, we are unable to accept applications by email. However, if you require an alternative application method as a reasonable adjustment, please contact us using the details above.
  3. We reserve the right to withdraw this advert at any given time due to the number of applications received.

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