Our values
Dean Sobers, senior researcher, was awarded Consumer Champion for 2025. His work on exposing unfair home insurance claims-handling has directly supported vulnerable individuals, making the market fairer and more transparent for all. Dean said: 'It was a privilege to be nominated, and a real honour to win. Hopefully this reflects some of the strides made in the insurance campaign - which I'm proud to be a part of and which loads of people have worked really hard to make happen.’
Kelly-Anne Norrington, consumer law executive, was delighted to pick up the overall Values Sharer Award, for turning a casual conversation into a meaningful consumer safety initiative. Her initiative led to a new partnership, ultimately strengthening security and trust for customers. Kelly-Anne said: 'I'm incredibly grateful for this recognition, but for me, it's really a team achievement. I'm lucky to work with such supportive, knowledgeable and committed people, who I've learnt so much from and whose backing has made all the difference. I'm now looking forward to choosing a course to learn something new. Thank you!'
We had joint winners for the London Colleague Champion, voted for by colleagues. The winners were Alison Potter, senior editor and Chris Bicknell, senior Salesforce administrator. Alison said: ‘I’m really touched, I love working with so many different teams. Which? is such a great place to work. I have been here for nearly 10 years and I absolutely love it.’ While joint winner Chris said: 'I was extremely grateful to be nominated in the first place. With all the great work that our colleagues do at Which?, I was extremely surprised to win! I’m thankful to everyone who voted and very humbled to be sharing the award.'
Molly Hennah, endorsement coordinator picked up the award for Cardiff Colleague Champion, voted for by colleagues at our Which? Annual Values Sharer Awards 2025. On her win, she said: 'I'm super grateful to have received this award. It's nice to be recognised for doing work I care about and it means a lot to know that it does make a difference.’
Anabel Hoult, Chief Executive at Which? and Jenni Allen, Content Director at Which? presented the awards in London and Phil Amy, Commercial Director in Cardiff.
