Wellbeing

We want our colleagues to feel supported, happy and healthy

Three colleagues smiling while sitting on a sofa

Wellbeing is a combination of our physical, mental, emotional and social health and is strongly linked to happiness. At Which? we care and want our colleagues to feel supported, happy and healthy. Read below for more details.

Employee Assistance

Our Employee Assistance Programme provides all Which? colleagues with:

  • confidential 24/7 telephone access to online counsellors

  • eight sessions of face to face counselling

  • an online portal where you can find a range of resources to support your mental, physical and financial wellbeing

  • the ‘Thrive’ App which helps you track your mood and teach you methods to take control of stress and anxiety

Parent Cloud / Wellness Cloud

This is an online hub which provides resources and guidance, webinars, antenatal classes and free 1-2-1 sessions with specialists on a wide range of topic including; child behaviour, nutrition, fertility, menopause and relationship therapy. 

Vitality Health

We pay for an optional private health scheme for employees who work over 15 hours a week, and have completed six months of service.  Benefits include:

  • a virtual GP service, webinars, health checks, plus paid for medical services

  • keep active on a regular basis to earn points towards a whole package of rewards like an Apple watch, cinema tickets, travel discounts, gym membership reductions, coffee discounts

  • Champney Spa discounts, Weight Watchers Membership and the Headspace App

  • Peppy menopause App which provides many benefits like resources, live chat and 121’s with menopause specialists

Other wellbeing support

Network support groups connect with and support colleagues on a whole host of topics, including a monthly Menopause coffee and chat meeting. 

Support for transitioning and trans gender colleagues.

Gym discounts, free annual flu vaccines, free eye tests and hearing tests and shopping discounts through two online portals (Sodexo and Charity Workers Discount Site). 

Wellbeing Listeners provide a confidential, supportive ear for colleagues facing challenges, offering guidance and signposting to helpful resources. They focus on empathy, trust, and making a meaningful difference through one-on-one conversations.

Wellbeing Advocates organise events, raise awareness, and champion positive mental health initiatives across the organisation, helping to create a culture where wellbeing is a priority.