Our teams

We're a unique blend of commercial not-for-profit purpose, offering a world of opportunities to make a real impact. With roles from Advocacy to Tech, our diverse set of talents means life at Which? is never dull. Learn more about working here, hear from our team members and discover more about why Which? is a great place to work.

2 team members having an impromptu office chat

We have teams working across the following areas:
Advocacy / Audience, Brand & Communications / Commercial / Content / Finance / People / Product / Technology / Group Legal & Governance

Advocacy

The heartbeat of Which?, we’re a team of policy and external affairs experts driving consumer-positive change through in-depth policy analysis and close collaboration with our customer division.

Read what Fatima, our Policy Adviser, has to say about working in Advocacy:

Fatima's story

Audience, Brand & Communications

We’re dedicated to understanding and engaging our audience, championing Which?’s purpose both internally and externally. Our diverse team includes experts in insight, marketing, brand, press, social engagement, campaigns and strategic comms.

Read what Jacinta, our Lead Analyst, has to say about working in Audience, Brand and Communications:

Jacinta's story

Commercial

We’re an innovative team that brings together advice and revenue-generation to secure funding from consumers and businesses. This ensures Which? remains impartial and independent and able to fund meaningful work. 

Read what different areas of our Commercial Department say about working here: 

Member Operations & Experience Team - Wendy's story

Trusted Trader - Phil's story

Legal Services - Rebecca's story

Content

A passionate team of expert content creators that give Which? the edge across all platforms. We turn rigorous testing and insights into engaging content that gets answers, informs better consumer decisions and shapes policy-making.

Read what Sabrina our Senior Researcher/Writer; Product Testing has to say about working in Content:

Sabrina's story

Finance

We’re the enablers, doing everything in our power to deliver on Which? Strategic goals. We maximise investments, measure performance and provide commercial support, as well as manage payroll and collect subscription revenues.

Read what Emily our Finance Business Partner has to say about working in Finance:

Emily's story

We act with pace and integrity to deliver on our core purpose. We rely on our talented team of inhouse experts, each with their own specialism and reflective of our hugely varied complex organisation. These include general commercial, digital, financial services, libel, litigation, and corporate governance. 

Read what Sumerha our Junior Data Protection Specialist has to say about working in Group Legal & Governance:

Sumerha's story

People

We are responsible for initiatives that make Which? an inclusive and inspiring workplace. Our teams guide organisational design, employee engagement, hiring and developing top talent, employee wellbeing, equity, diversity and inclusion, and workplace experience.

Read what Charlotte, our People Partner and EDI Lead, has to say about working in the People Team: 

Charlotte's story

Product

We drive forward Which’s? Ambitious transformation programme across an extensive digital estate, putting users at the heart of every digital product we create. Our multidisciplinary team designs and develops products from Reviews and Advice to Consumer Action and Legal services that our users love and that align with our charitable and commercial aims.

Read what Amrick, our Lead Product Manager, has to say about working in Product:

Amrick's story

Technology

We solve the big technical challenges at Which?. Our team is made up of experts from Cyber and Information Security to Technical Programme and Architecture teams and Engineering. We use the latest tools like AWS and Java to make big improvements, always learning and sharing ideas in a truly collaborative space. We embrace agile methods, collaborating across teams to drive crucial updates to our products and platforms.

Read what Chris, our Engineering Manager, has to say about working in Technology:

Chris' story

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