Our commitment to inclusion

2 staff members chatting in a meeting booth

At Which?, our daily mission is to drive real change with ‘improving life for consumers’ at its core. We nurture a dynamic, diverse workplace, with a commitment to mirroring the varied consumer base we serve.

Our goal? To champion every UK consumer by understanding, representing, and reaching diverse individuals.

Our inclusive culture ensures everyone feels valued and heard so we can deliver real impact.

Here's our action plan

  • We amplify diverse voices, empowering groups to raise those less heard

  • Our hiring strategies are evolving, welcoming talent from all backgrounds

  • We're continuously enhancing our approach by measuring and reporting on our diversity data

  • Our policies and practices are crafted with inclusivity at their heart

  • We champion fair pay and ensure accessibility across our workspace

Our Networks

Inclusivity at Which? goes beyond policy; it's integral to our business ethos. In our employee driven networks every voice is heard - they include the LGBTQ+ Network, Mosaic Network, Parents Network, Neurodiversity Network, Disability Network, and Menopause Support Network. They are pivotal in creating an inclusive, understanding environment; a space to share experiences, provide support and not only create greater awareness but reduce any barriers within Which?

These networks aren't just support groups; they're hubs of innovation and change, continually ensuring that Which? is raising the bar. Read more about them and what they do: Our Networks

Four individual photos of people, three women and one man

Diverse opportunities for all

We offer a wide range of programmes that champion under represented talent from school work experience to apprenticeships and paid internships. We champion inclusivity through partnerships with the 10,000 Interns Foundation and Open Palm.

Portrait of Meggy Tabiri

Meggy Tabiri, Governance intern

“This experience has definitely enhanced my interest in both law and corporate governance. I have also learnt things beyond my interest through being introduced to various areas within the company, ranging from product and services to finance.”

People, Person, Adult, Female, Woman, Crowd, Pants, Male, Man, School

We teamed up with the charity Open Palm to host more than 35 secondary school students from diverse groups, sharing insight into the work we do and career advice from colleagues.

Watch the video Let's get down to basics to see more about the day.

Gender pay

Our group gender pay gap shows on average men are paid 4.87% more than women which is significantly below the national average of 14.9% for full time workers. See our reports which explain the gender pay gap at Which? in more detail and how we are taking every step to further reduce this.

Respect

Respect is our cornerstone, with zero tolerance for discrimination. Our Fair Treatment statement is a testament to this commitment.

Ex-Offenders Policy

We do not ask about criminal records in the recruitment process.

If your application is successful and we offer you a role at Which?, there are some roles where we may require a basic disclosure check*. Examples of these types of roles are Member Service Advisors and Tech Support Advisors working within our Commercial Division. We'll carry out those checks because the roles may have access to member details.

*Basic disclosures will only show convictions that are not ‘spent’.