This role offers a competitive salary, hybrid working (London on Wednesdays and one other day each week), 28 days holiday a year plus Bank Holidays and a fantastic pension scheme offering 6% in year one and 11% after this.

Salary £55,000 - £60,000 per annum (pro rata)

This role is being offered ona  9 month Fixed Term contract and on a  part time basis - 28 hours per week (4 days)

Please note: Although we acknowledge that the use of AI tools can be helpful, we want your application to represent you. Please ensure your CV and statement of suitability (if asked to send in this advert) reflect your own voice and experiences.

About the role

Support the delivery of the organisation's strategy by focussing on the people side of change, which involves preparing, supporting and equipping people to adopt and use changes to business processes, systems, and technology. Main responsibilities will be to create and implement change management strategies and plans that ensure change initiatives meet objectives on time and on budget by increasing employee adoption and usage.  This role will be leading and supporting a large-scale organisational change initiative which includes a Microsoft 365 migration.

Key responsibilities include: 

• Supporting the project team and business leads to apply a structured process to planning for and managing the people side of a change, to help them support employees to become ready, willing and able to take on the changes that are being applied to the organisation 
• Assisting in embedding changes and new behaviours throughout the lifecycle of projects including ensuring change management activities are embedded in the project plan
• Developing effective integrated change and communications strategies, manage, engage and mentor change stakeholders and sponsors 
• Evaluate and ensure user readiness. Identifying potential resistance points, and developing targeted mitigation strategies, escalating when appropriate
• Ensuring the Change Management tools are being applied appropriately, with the right stakeholders, to identify the suitable change activities and plans (as per the Programme Delivery Framework and aligned with Prosci methodology)

About you:

• Strong understanding of change management principles, methodologies and tools, with experience supporting employees through organisational change
• Excellent communication and active listening skills, able to clearly engage and influence a range of audiences and stakeholders at all levels of an organisation
• Proven experience in managing change for large-scale Microsoft 365 migrations
• Highly organised with strong planning skills and familiarity with project management approaches
• Prosci qualification and/or proven experience in delivering change management initiatives  

The interview process for this role involves:-

• A screening interview (up to 30 mins) via MS Teams. A final shortlist of candidates will be invited for a further interview which will include a short presentation, also via MS Teams  

Benefits

 We also have these benefits for you to consider: 

• Generous 28 days holiday a year plus bank holidays and the option to buy additional holiday days
• Excellent pension scheme – when you pay in 3%, Which? pays in 6% (rising to 11% after one year of service) 
• Annual Award (depending on employee and company performance)
• Healthcare insurance & Private medical insurance and opportunity to participate in Vitality rewards programme (at 6 months)
• A discretionary death in service benefit provision equivalent to six times your annual salary
• Free access to Which? member content and free access to Which? money & legal helplines 
• Free wills for all Which? employees, plus, partners of employees can make their will at cost price.
• Discount site Pluxee which offers large %% off every day shopping and holidays
• Work from (almost) anywhere” for 4 weeks of the year policy

About Which?

We promote a great work-life balance (all our roles are now hybrid), offering flexible working options in addition to a full time working week (35 hours) e.g. part time or job shares where possible. If you wish to discuss any of these options, please contact the Resourcing team at recruitment@which.co.uk.

Which? is the UK's consumer champion, here to make life simpler, fairer and safer for everyone. You can find out more about what we do, our people and culture as well as hints and tips on how to complete your application on our Careers site.

At Which? we value diversity and we're committed to creating an inclusive culture where everyone is able to be themselves and to reach their full potential. We are proud that we ranked 3rd in the ‘Top 25 Inclusive Employers' List 2024.   

We want to receive applications from everyone. We believe that a diverse workforce helps us to understand and create a positive impact for consumers.  

As a Disability Confident Leader, we ensure that everyone can apply and be part of our recruitment processes and so we'll make reasonable adjustments if you need them. For this or any other assistance you need with applying (i.e., would like to apply by phone or post), email recruitment@which.co.uk. Find out more about the Disability Confident Interview Scheme here.

Please note you must meet the essential criteria listed within the Role Profile, to have your application reviewed and we reserve the right to withdraw this advert at any given time due to the number of applications received.

Please note:

1. You must meet the essential criteria listed within the Role Profile, to have your application reviewed. 
2. We are unable to accept applications by email. Only candidates who apply by completing the online application via the careers site will be considered.
3. We reserve the right to withdraw this advert at any given time due to the number of applications received.