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Senior Social Media and Engagement Producer (Health & Wellbeing)

Senior Social Media and Engagement Producer (Health & Wellbeing)

  • London
  • Marketing
  • Permanent
This role offers a competitive salary, hybrid working in London with [Tuesday and Thursday in the office], 28 days holiday a year plus Bank Holidays and a fantastic pension scheme offering 6% in year one and 11% after this.
Salary: £30,000 - £34,000 per annum
Please note: Although we acknowledge that the use of AI tools can be helpful, we want your application to represent you. Please ensure your CV and cover letter reflect your own voice and experiences.  A cover note is mandatory for this role. Your application will be rejected without it. 
Which? is the UK's consumer champion, here to make life simpler, fairer and safer for everyone. We're looking for someone to help shape our social media presence with a focus on Health and Wellbeing.
Are you skilled at creating content that truly connects with people? Do you know how to turn complex health advice into something clear and engaging?
About the Role
You'll support on our social media channels, creating content that supports people to make better choices about their health and wellbeing. You'll work with our community, responding to questions and building trusted relationships with consumers and members. Can you spot trends and turn insights into action?
Key Responsibilities include:
 
  • Commission engaging videos and compelling graphics for our social channel, working with our design and video teams.
  • Support our online community by responding to members and consumers across social media and Facebook groups
  • Monitor conversations and work with teams across Which? to protect our reputation
  • Track what's working and share insights that help us improve
  • Keep an eye on health trends and opportunities to reach new audiences
About You
  • You have solid background in social media content creation and community management
  • You're confident using platforms like Instagram, TikTok, Facebook, LinkedIn and X
  • You can write copy that makes complex topics easy to understand
  • You know how to use social media tools like Sprout Social or Sprinklr
  • Ideally you'll have experience of social media publishing tools like Sprout Social, Sprinklr or Hootsuite
 
For a full list of essential requirements, please refer to the role profile, which can be downloaded as a PDF at the bottom of this advert.
 
The interview process
First interviews - 30 minute telephone call with Hannah Ballantyne Senior Social Media Manager 
Second interview - 60 mins including a 10 minute presentation task (to be sent in advance of the interview and the candidate to submit on the morning of their interview) with Harry Tattersall Smith, social media and community manager 
and Hannah Ballantyne, senior social media manager 
Benefits
We also have these benefits for you to consider:
  • 35 hour working week
  • Generous 28 days holiday a year plus bank holidays and the option to buy additional holiday days
  • Excellent pension scheme – when you pay in 3%, Which? pays in 6% (rising to 11% after one year of service)
  • Annual Award (depending on employee and company performance)
  • Healthcare insurance & Private medical insurance and opportunity to participate in Vitality rewards programme (at 6 months)
  • A discretionary death in service benefit provision equivalent to six times your annual salary
  • Free access to Which? member content and free access to Which? money & legal helplines
  • Free wills for all Which? employees, plus, partners of employees can make their will at cost price
  • Discount site Pluxee which offers large % off every day shopping and holidays
  • Work from (almost) anywhere" for 4 weeks of the year policy
  • A great work-life balance (all our roles are now hybrid), offering flexible working options e.g. part time or job shares where possible. If you wish to discuss any of these options, please contact the Resourcing team at recruitment@which.co.uk.
About Which?
Which? is the UK's consumer champion, here to make life simpler, fairer and safer for everyone. You can find out more about what we do, our people and culture as well as hints and tips on how to complete your application on our Careers site.
We're proud to be ranked 3rd in the 'Top 25 Inclusive Employers' List 2024. We welcome applications from everyone, because we value diversity, and are committed to maintaining an inclusive culture where all can thrive and reach their full potential—because diverse perspectives help us better understand and positively impact consumers.
As a Disability Confident Leader, we ensure that everyone can apply and be part of our recruitment processes and so we'll make reasonable adjustments if you need them. For this or any other assistance you need with applying (i.e., would like to apply by phone or post), email recruitment@which.co.uk. Find out more about the Disability Confident Interview Scheme here.
Please note:
  1. You must meet the essential criteria listed within the Role Profile, to have your application reviewed.
  2. Applications should be submitted via our online careers site, we are unable to accept applications by email. However, if you require an alternative application method as a reasonable adjustment, please contact us using the details above.
  3. We reserve the right to withdraw this advert at any given time due to the number of applications received.
We're committed to making sure our application process is accessible to everyone who would like to apply for any of our vacancies! Please reach out to resourcing@which.co.uk if you need us to provide an alternative application method to support your accessibility needs.

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