This role offers a competitive salary, hybrid working, 28 days holiday a year plus Bank Holidays and 11% pension after one year of service.

Salary £39,000 to £43,500 per annum

 About the role

We're looking for a confident, knowledgeable and people focused Data Protection Specialist who is great at spotting risks early, cutting through complexity, building trusted relationships across the business, and helping us embed smart, risk-based decisions that balance regulatory compliance with organisational needs.

This is not a tick-box role. You'll act as a strategic partner to teams across Which? — advising on strategic projects, investigating incidents and assessing data risks quickly and practically, and helping colleagues across the business feel confident in their decisions.

You'll join a close-knit, friendly team who enjoy their work, support each other, and celebrate what we achieve together.

What you'll be doing: 

You'll be at the heart of how we manage personal data. A trusted expert, you'll work closely with teams across our charity to help them make the right decisions – quickly, confidently and in line with the law.

Your day-to-day will include:

• Assessing privacy risks and advising on new projects, services and systems
• Giving clear, risk-based guidance on queries from across the organisation – helping colleagues act with confidence
• Supporting major initiatives that involve personal data, ensuring privacy is built in from the start
• Helping build a strong privacy culture, from training and communications to spotting compliance gaps and making improvements
• Responding to data subject rights requests like subject access requests
• Assessing incidents or breaches, working with colleagues to take the right actions quickly

What we're looking for:

You'll have several years' experience in a data protection role and a strong understanding of UK GDPR. But just as important is how you work – we need someone who's:

• Practical and decisive – you know how to balance privacy with real-world delivery
• Confident in your advice – you can explain the “why” and help people act on it
• Naturally collaborative – you build trust quickly and enjoy working with others
• Calm under pressure – you can switch gears and stay focused when priorities change

If you're someone who cares about doing things properly, enjoys variety, and thrives on making a difference through smart, people-centred advice – we'd love to hear from you.

Our interview process usually involves 2 stages:

• First stage: a chat with a member of the team by MS Teams (typically 30 minutes), if successful 
• An interview on Google Meet (approximately 45-90 minutes) consisting of values and experience-based competency questions and a role related task on a laptop

We also have these benefits for you to consider: 

• 35 hour working week
• Generous 28 days holiday a year plus Bank Holidays & Option to buy additional days
• Excellent pension scheme – when you pay in 3%, Which? pays in 6% (rising to 11% after one year of service.) 
• Discount site Pluxee which offers large %% off every day shopping and holidays 
• Annual Award (depending on employee and company performance)
• Healthcare insurance & Private medical insurance and opportunity to participate in Vitality rewards programme (at 6 months)
• A discretionary death in service benefit provision equivalent to six times your annual salary
• Free access to Which? member content and free access to Which? money & legal helplines 
• Free wills for all Which? employees, plus, partners of employees can make their will at cost price.
• Work from (almost) anywhere” for 4 weeks of the year policy

About Which?

We promote a great work-life balance (all our roles are now hybrid), offering flexible working options in addition to a full time working week (35 hours) e.g. part time or job shares where possible. If you wish to discuss any of these options, please contact the Resourcing team at resourcing@which.co.uk

Which? is the UK's consumer champion, here to make life simpler, fairer and safer for everyone. Read all about us on our website.

At Which? we value diversity and we're committed to creating an inclusive culture where everyone is able to be themselves and to reach their full potential. We are proud that we are in the ‘Top 25 Inclusive Employers' List and currently ranking 3rd.

 We want to receive applications from everyone. We believe that a diverse workforce helps us to understand and create a positive impact for consumers.  

As a Disability Confident Leader, we ensure that everyone can apply and be part of our recruitment processes and so we'll make reasonable adjustments if you need them - just let us know when you apply. If you need assistance with applying (i.e., would like to apply by phone or post), email recruitment@which.co.uk.  Find out more about the Disability Confident Interview Scheme here.

Please note you must meet the essential criteria listed within the Role Profile, to have your application reviewed and we reserve the right to withdraw this advert at any given time due to the number of applications received.