This role offers a competitive salary, hybrid working (2 days in the office, including Mondays), 28 days holiday a year plus Bank Holidays and a fantastic pension scheme offering 6% in year one and 11% after this.

Salary £42,000 - £47,000 per annum

Location: London/Hybrid (2 days in the office, including Mondays)

This role is being offered on a 12-month Fixed Term Contract 

***Only applications that include a cover letter will be considered. Your cover letter will be no longer than the equivalent of one side of A4  and will highlight your key achievements and skills that are relevant to the Essential Criteria listed in the Role Profile.***

About the role

We are looking for an experienced external affairs professional to join our Advocacy department. This role is responsible for planning and delivering external stakeholder engagement projects on key cross organisational priority areas, helping to ensure that Which? is well positioned with businesses, officials, and other key stakeholder audiences; lead relevant External Affairs related engagement and team process projects and support the Senior External Affairs Manager, as required.

Key responsibilities include: 

• Develop, deliver, and manage effective proactive plans to influence stakeholders, to position Which? favourably, and to enable us to meet our organisational objectives.
• Provide market intelligence and key insight on lead areas to other teams at Which? on corporate, regulatory or government developments and horizon scan for future influencing and collaboration opportunities.
• Lead projects to improve External Affairs team processes e.g. CRM (stakeholder management) system, business engagement strategies, shared filing system etc.
• Lead the implementation and monitoring of existing proactive business engagement tactics to extend our reach with key audiences.
• Collaborate with colleagues in Advocacy and other Departments to identify opportunities including advising on best practice for influencing business audiences, and understand and exploit synergies with Which? commercial activities.

​***HEAR MORE FROM THE TEAM ABOUT THE ROLE IN THIS VIDEO THEY'VE PUT TOGETHER***

About you:

Key skills needed to succeed in this role include:

• Strong communication skills including at a senior level, with the ability to communicate complex research, policy or ideas to a variety of different audiences.
• Experience of developing and delivering stakeholder engagement plans, at senior level and deploying a range of techniques to cultivate a good network of relationships with external stakeholders.
• Good relationship building and networking skills internally (including at a senior level) and externally.
• A good understanding of consumer policy issues including within a wider current affairs and political context, and ability to grasp complex subjects and identify possible points of contention or conflict

The interview process for this role involves:-

• One 40 minute interview with line manager and other senior colleague, including a task

Benefits

 We also have these benefits for you to consider: 

• 35 hour working week
• Generous 28 days holiday a year plus Bank Holidays & Option to buy additional days
• Excellent pension scheme – when you pay in 3%, Which? pays in 6% (rising to 11% after one year of service.) 
• Discount site Pluxee which offers large %% off every day shopping and holidays 
• Annual Award (depending on employee and company performance)
• Healthcare insurance & Private medical insurance and opportunity to participate in Vitality rewards programme (at 6 months)
• A discretionary death in service benefit provision equivalent to six times your annual salary
• Free access to Which? member content and free access to Which? money & legal helplines 
• Free wills for all Which? employees, plus, partners of employees can make their will at cost price.
• Work from (almost) anywhere” for 4 weeks of the year policy

About Which?

We promote a great work-life balance (all our roles are now hybrid), offering flexible working options in addition to a full time working week (35 hours) e.g. part time or job shares where possible. If you wish to discuss any of these options, please contact the Resourcing team at recruitment@which.co.uk.

Which? is the UK's consumer champion, here to make life simpler, fairer and safer for everyone. You can find out more about what we do, our people and culture as well as hints and tips on how to complete your application on our Careers site.

At Which? we value diversity and we're committed to creating an inclusive culture where everyone is able to be themselves and to reach their full potential. We are proud that we are in the ‘Top 25 Inclusive Employers' List and currently ranking 3rd. 

 We want to receive applications from everyone. We believe that a diverse workforce helps us to understand and create a positive impact for consumers.  

As a Disability Confident Leader, we ensure that everyone can apply and be part of our recruitment processes and so we'll make reasonable adjustments if you need them. For this or any other assistance you need with applying (i.e., would like to apply by phone or post), email recruitment@which.co.uk. Find out more about the Disability Confident Interview Scheme here.

Please note you must meet the essential criteria listed within the Role Profile, to have your application reviewed and we reserve the right to withdraw this advert at any given time due to the number of applications received.