This role offers a competitive salary, hybrid working, 28 days holiday a year plus Bank Holidays and 11% pension after one year of service.

London - Hybrid working (2 days in the London office per week)

Salary £30,000 – £35,000 per annum

About the role

Can you lead positive change for consumers in financial services? 

At Which?, our policy team underpins the work we do to influence and shape consumer issues affecting each of us every day. As we expand our policy work to tackle ever more complex digital issues, we have a fantastic opportunity for a Policy Adviser to join us in the Money policy team.

What you'll be doing: 

Which? Policy Advisers think strategically to get to the heart of complex issues, understand and anticipate the policy agenda and develop evidence based solutions that impact the lives of consumers for the better. 

Which? is at the heart of key debates in financial services, including how to support people to access payments and use them safely, receive fair treatment when making insurance claims if the worst happens and to save for their retirement. This sees us engage with the government, parliament, regulators and the financial services industry. To maximise our impact we work with colleagues across Which? in research, economics, legal, campaigns and parliamentary affairs. 

We're not afraid to call out harmful practices publicly and to stay the course to secure change. We recently secured the introduction of mandatory reimbursement for victims of bank transfer scams following an eight-year campaign. We also secured government proposals to regulate providers of buy-now pay-later products. Our End the Insurance Rip-off campaign, which we launched earlier this year, has already led the regulator to launch an investigation into the interest rates charged to people who pay for insurance monthly. 

Reporting to the Principal Policy Adviser, you'll be a member of the Money policy team responsible for leading Which?'s work on pensions policy and contributing to policy development across Which?'s advocacy work on financial services - which includes insurance, payments and financial advice & guidance. 

The role involves horizon scanning, contributing to policy strategy, reviewing regulatory proposals from government, identifying and filling evidence gaps, developing policy positions, writing policy reports and advocating Which? policy positions. 

Learn more about working in Advocacy and why Which? is a great place to work and progress your career - Meet our people: Advocacy.

Key responsibilities include: 

• Contributing to the preparation of internal policy briefings and external policy reports
• Leading  responses to Government and regulatory consultation papers - producing clear and authoritative outputs which effectively communicate Which?'s position.
• Promoting and advocating Which?'s policy solutions and engage with key stakeholders to drive forward successful  recommendations

About you:

• Confident in formulating policy positions and writing reports to influence government and policy maker audiences. 
• A confident team player who can build effective internal and external relationships and who enjoys working in cross-disciplinary teams. 
• A passionate and skilled communicator and influencer who can share complex information with a wide range of audiences. 
• Experienced in project management with the ability to manage projects end to end.
• Policy experience across a range of relevant financial services policy issues. 
• A desire to make life better, simpler and fairer for consumers. 
• Experience of working with multidisciplinary teams 

 We also have these benefits for you to consider: 

• 35 hour working week
• Award winning pension scheme – when you pay in 3%, Which? pays in 6% (rising to 11% after one year of service.) 
• Discount site Sodexo which offers large %% off every day shopping 
• Annual Bonus (depending on employee and company performance)
• Healthcare insurance & Private medical insurance and opportunity to participate in Vitality rewards programme (at 6 months)
• Free life assurance cover (worth at least 4 times your annual salary)
• Free access to Which? member content and free access to Which? money and legal helplines 
• Work from (almost) anywhere” for 4 weeks of the year policy

Our interview process usually involves 2 stages:

• Sometimes a chat with a recruiter or hiring manager by phone (typically 30 minutes), followed by
• An interview in person (approximately 45-90 minutes) consisting of values and experience-based competency questions and a role related task.

About Which?

We promote a great work-life balance (all our roles are now hybrid), offering flexible working options in addition to a full time working week (35 hours) e.g. part time or job shares where possible. If you wish to discuss any of these options, please contact the Resourcing team at resourcing@which.co.uk

Which? is the UK's consumer champion, here to make life simpler, fairer and safer for everyone. Read all about us on our website.

At Which? we value diversity and we're committed to creating an inclusive culture where everyone is able to be themselves and to reach their full potential. We are proud that we are in the ‘Top 25 Inclusive Employers' List and currently ranking 3rd.

We want to receive applications from everyone. We believe that a diverse workforce helps us to understand and create a positive impact for consumers.  

As a Disability Confident Leader, we ensure that everyone can apply and be part of our recruitment processes and so we'll make reasonable adjustments if you need them - just let us know when you apply. If you need assistance with applying (i.e., would like to apply by phone or post), email recruitment@which.co.uk.  Find out more about the Disability Confident Interview Scheme here.

We reserve the right to withdraw this advert at any given time due to the number of applications received.