Which? team member on the phone at their desk in the office.

Researcher

Researcher

  • London
  • Content
  • Permanent

This role is known internally as ‘Market Analyst' and  offers a competitive salary, hybrid working, 28 days holiday a year plus Bank Holidays and a fantastic pension scheme offering 6% in year one and 11% after this.

Salary: £27,000 - £29,000

About the role

It's vital that Which? tests the products that matter most to consumers. In this role, you'll play a key part in making that happen. You'll be selecting products for review based on your high quality research on consumer products and the companies operating in them, while working to hard deadlines.

Location and how many days hybrid in the office: London office, 5- 8 days a month minimum/hybrid working (team office days are Tuesdays and first Thursday of the month).

To be considered you need to send us a CV. To stand out, send us a personal statement spelling out exactly why you'd be right for this role based on your individual mix of skills, and why you're keen to join Which?

Key responsibilities include:

There's a lot riding on getting the choice spot on, so the research in this specialist role involves

  • Monitoring product categories and recording accurate information about product launches and market trends from robust sources.
  • Defining and applying criteria for including and excluding specific products, so that the choice fits the consumer audience Which? wants to reach which is at the heart of our commercial success.
  • Delivering your absolutely accurate final product selections to hard deadlines as other roles will build on your output as part of their core work.
  • Establishing and maintaining excellent relationships with leading companies, acting as the face of Which at external meetings.
  • Working collaboratively and flexibly across the wider department and with international partner organisations to get the very best content involving your work.
  • As you gain expertise in your areas, you'll also be able to apply your judgement and analysis to scope our wider coverage as well as spotting potential new content opportunities for both print and online.

About you

  • You're able to organise and prioritise work to meet multiple deadlines in a fast-paced publishing environment.
  • You'll have an appreciation of how you could use your research experience in this role – whether it's from past work or study. You'll be good at tracking down information and taking a critical look at sources and data.
  • You'll be able to routinely deliver work with high standards of accuracy and are comfortable using Excel.
  • You can build great working relationships with colleagues and maintain business relationships with external companies.
  • You'll be able to spot issues and opportunities and act on them with the wider team

Benefits

  • We also have these benefits for you to consider:
  • 35 hour working week
  • Generous 28 days holiday a year plus Bank Holidays & Option to buy additional days
  • Excellent pension scheme – when you pay in 3%, Which? pays in 6% (rising to 11% after one year of service.)
  • Discount site Sodexo which offers large %% off every day shopping and holidays
  • Annual Award (depending on employee and company performance)
  • Healthcare insurance & Private medical insurance and opportunity to participate in Vitality rewards programme (at 6 months)
  • A discretionary death in service benefit provision equivalent to six times your annual salary
  • Free access to Which? member content and free access to Which? money & legal helplines
  • Free wills for all Which? employees, plus, partners of employees can make their will at cost price.
  • Work from (almost) anywhere” for 4 weeks of the year policy

Our interview process:

  • 1.5 hours - it's a 60 min interview and short 30 min max task (which will be competed at the start of the call)

About Which?

We promote a great work-life balance (all our roles are now hybrid), offering flexible working options in addition to a full time working week (35 hours) e.g. part time or job shares where possible. If you wish to discuss any of these options, please contact the Resourcing team at resourcing@which.co.uk

Which? is the UK's consumer champion, here to make life simpler, fairer and safer for everyone. Read all about us on our website.

At Which? we value diversity and we're committed to creating an inclusive culture where everyone is able to be themselves and to reach their full potential. We are proud that we are in the ‘Top 25 Inclusive Employers' List and currently ranking 3rd.

 We want to receive applications from everyone. We believe that a diverse workforce helps us to understand and create a positive impact for consumers. 

As a Disability Confident Leader, we ensure that everyone can apply and be part of our recruitment processes and so we'll make reasonable adjustments if you need them - just let us know when you apply. If you need assistance with applying (i.e., would like to apply by phone or post), email recruitment@which.co.uk.  Find out more about the Disability Confident Interview Scheme here.

We reserve the right to withdraw this advert at any given time due to the number of applications received, though it will be open for a minimum of 7 days

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