This role offers a competitive salary, hybrid working (up to 8 days in the London office per month which includes every Tuesday and first Thursday of each month), 28 days holiday a year plus Bank Holidays and a fantastic pension scheme offering 6% in year one and 11% after this.

Salary £28 000 - £30,000

 About the role

This role needs STRONG writing skills alongside research skills to understand large data sets. Applicants who fail to demonstrate these skills in their application will be rejected.

We're looking for a Researcher/Writer to join our Product Testing team in our London Office.

Which? rigorously tests the products consumers want so that we can confidently point them to the right ones to buy, and the ones to avoid. This role plays a vital part in this, not only creating excellently written reviews, content and advice based on laboratory testing but also making sure the research underpinning them is high quality and well run.

Key responsibilities include:

• Writing high quality, consumer focused content for publication, based on our testing, in online reviews, advice and other product related content as well as articles for our print magazine
• Getting to grips with data from our test laboratories about tested products and finding the stories and pulling out key information in this technical data
• Delivering high quality, accurate work over long, medium and short term timescales and meeting multiple hard deadlines
• Tracking and overseeing the research from other team members that feeds into your content, solving problems and making sure things runs smoothly, on time and to budget
• Developing subject expertise and knowledge, both to look at your product area content with a critical eye, improving, reviewing and updating it regularly, and also to support related work in other teams

About you:

Excellent writing skills and able to turn complex information into clear, accessible language that's enjoyable to read

Comfortable interpreting and working with large data sets, for example in Google and Excel spreadsheets

Strong workload management and prioritisation skills, enabling you to keep research running smoothly and to budget at the same time as producing content to tight deadlines

Knowledge and understanding of a range of research methods and techniques

The interview process for this role involves:-

• A pre-interview writing task (approx 300 words)
• An interview via TEAMS (approximately 90 minutes) consisting of experience-based competency questions with a research task

Benefits

 We also have these benefits for you to consider:

• 35 hour working week
• Generous 28 days holiday a year plus Bank Holidays & Option to buy additional days
• Excellent pension scheme – when you pay in 3%, Which? pays in 6% (rising to 11% after one year of service.)
• Discount site Pluxee which offers large %% off every day shopping and holidays
• Annual Award (depending on employee and company performance)
• Healthcare insurance & Private medical insurance and opportunity to participate in Vitality rewards programme (at 6 months)
• A discretionary death in service benefit provision equivalent to six times your annual salary
• Free access to Which? member content and free access to Which? money & legal helplines
• Free wills for all Which? employees, plus, partners of employees can make their will at cost price.
• Work from (almost) anywhere” for 4 weeks of the year policy

About Which?

We promote a great work-life balance (all our roles are now hybrid), offering flexible working options in addition to a full time working week (35 hours) e.g. part time or job shares where possible. If you wish to discuss any of these options, please contact the Resourcing team at resourcing@which.co.uk

Which? is the UK's consumer champion, here to make life simpler, fairer and safer for everyone. Read all about us on our website.

At Which? we value diversity and we're committed to creating an inclusive culture where everyone is able to be themselves and to reach their full potential. We are proud that we are in the ‘Top 25 Inclusive Employers' List and currently ranking 3rd.

 We want to receive applications from everyone. We believe that a diverse workforce helps us to understand and create a positive impact for consumers. 

As a Disability Confident Leader, we ensure that everyone can apply and be part of our recruitment processes and so we'll make reasonable adjustments if you need them. For this or any other assistance you need with applying (i.e., would like to apply by phone or post), email recruitment@which.co.uk. Find out more about the Disability Confident Interview Scheme here.

Please note you must meet the essential criteria listed within the Role Profile, to have your application reviewed and we reserve the right to withdraw this advert at any given time due to the number of applications received.