This role offers a competitive salary, hybrid working in the London office (2 days in the office per week), 28 days holiday a year plus Bank Holidays and 11% pension after one year of service.

Salary £28,000 - £34,000 per annum 

​This is a fixed-term role for 12 months starting on 1 July. There may be potential in the future for the role to be extended or become permanent, depending on your performance and suitability, as well as the business needs.

Please note - Only applications that include a cover letter will be considered. Your cover letter will be no longer than the equivalent of one side  of A4  and will highlight your key achievements and skills  that are relevant to the Essential Criteria listed in the Role Profile. Please also share why you have applied for the role and want to work at Which?.

 About the role

This is a hands-on varied, and exciting role that requires you to produce robust product research and create well written, consumer focussed content. One day you could be designing a test to find the best hair straighteners, and the next you could be writing up the results of your latest pizza ovens test. 

Key responsibilities include: 

• You will work with the In-House Testing Teams Principal Researcher and Senior Editor to deliver a workstream of quick turnaround digital-first reviews and supporting promotional content. 
• You will be involved in all aspects of the process, from designing the test programme to conducting the assessments and writing up your findings. This is a varied, hands-on role. So one day could see you selecting - and buying - hair straighteners for a panel test you're running while you may spend the next deciding the best way to test pizza ovens…
• You will need to have a good understanding of different research techniques, from how to design a rigorous and repeatable test programme for almost any product, to the best way to conduct comparative analyses of products and services. 
• You will be able to balance the need to produce quick results with the absolute requirement that sound research practices are followed.
• As well as your good research skills, you'll also have a clear understanding of what consumers want to know and the best way to answer their questions. 
• You will have good writing skills to enable you to produce a steady stream of topical, relevant and habit-forming content that will bring the ‘Which? Difference' to life.

About you:

What we are looking for:

• Some knowledge of best practice research principles, and a willingness to learn new techniques
• Good writing skills and a talent for turning complex information into clear, accessible language that's enjoyable to read
• An ability to develop new and innovative working practices and approaches
• Strong project management and delivery skills that enable you to run multiple projects at the same time and to produce content to tight deadlines
• Excellent insight into consumer needs and desires, driven by a strong understanding of SEO, market intelligence and data analytics
• You'll also need to be able to work fast, stay motivated under pressure and bring bags of enthusiasm to what you do!

The interview process for this role involves:-

• A one hour video interview
• A short writing task

Benefits

 We also have these benefits for you to consider: 

• 35 hour working week
• Generous 28 days holiday a year plus Bank Holidays & Option to buy additional days
• Excellent pension scheme – when you pay in 3%, Which? pays in 6% (rising to 11% after one year of service.) 
• Discount site Pluxee which offers large %% off every day shopping and holidays 
• Annual Award (depending on employee and company performance)
• Healthcare insurance & Private medical insurance and opportunity to participate in Vitality rewards programme (at 6 months)
• A discretionary death in service benefit provision equivalent to six times your annual salary
• Free access to Which? member content and free access to Which? money & legal helplines 
• Free wills for all Which? employees, plus, partners of employees can make their will at cost price.
• Work from (almost) anywhere” for 4 weeks of the year policy

About Which?

We promote a great work-life balance (all our roles are now hybrid), offering flexible working options in addition to a full time working week (35 hours) e.g. part time or job shares where possible. If you wish to discuss any of these options, please contact the Resourcing team at resourcing@which.co.uk

Which? is the UK's consumer champion, here to make life simpler, fairer and safer for everyone. Read all about us on our website.

At Which? we value diversity and we're committed to creating an inclusive culture where everyone is able to be themselves and to reach their full potential. We are proud that we are in the ‘Top 25 Inclusive Employers' List and currently ranking 3rd.

 We want to receive applications from everyone. We believe that a diverse workforce helps us to understand and create a positive impact for consumers.  

As a Disability Confident Leader, we ensure that everyone can apply and be part of our recruitment processes and so we'll make reasonable adjustments if you need them - just let us know when you apply. If you need assistance with applying (i.e., would like to apply by phone or post), email recruitment@which.co.uk.  Find out more about the Disability Confident Interview Scheme here.

Please note you must meet the essential criteria listed within the Role Profile, to have your application reviewed and we reserve the right to withdraw this advert at any given time due to the number of applications received, though it will be open for a minimum of 7 days