This role offers a competitive salary, hybrid working (Team office days are Tuesdays and Thursdays), 28 days holiday a year plus Bank Holidays and a fantastic pension scheme.

Location: London/hybrid in the office: (2 days per week in office Tuesday and Thursdays). 

Salary £27,000-£34,000 per annum

 About the role

Do you have a desire to develop your research and writing skills, and a wish to make a difference in consumers' lives?

We are looking for a Researcher/Writer to join our investigative research team specialising in the area of money.

Key responsibilities include: 

As a Researcher/Writer you will investigate the money issues that really matter to consumers from the increase in the number of financial scams and rapidly rising car insurance premiums, to outlining the things that people need to consider when putting their money into pensions and investments. 

You'll be expected to deliver investigative research and content with an increasing focus on website as well as magazine content, and support for our hard-hitting campaigns. You'll have a real curiosity and enthusiasm for financial services topics and will use it to bring content ideas that really suit our readers and also attract new audiences

We'll want you to use a range of investigative methods to research, and uncover key issues facing consumers as they make decisions about their money. You'll use your ability for turning your findings into clear and engaging copy across both print and online. 

The quality of your investigative research and analysis will play a vital role in upholding our well-deserved reputation for fairness, thoroughness and reliability. This is primarily a desk-based role, but you will be required to use your networking skills to build external relationships with key contacts, and your varied approaches to investigative research may take you out-and-about to experience issues through the eyes of the consumer.

About you:

This role will suit an enthusiastic Researcher/Writer with a desire to help people negotiate the trickiest financial decisions through great advice. We'd like you to have:

• Good print and online writing skills, including writing to brief, an understanding of SEO and experience of using CMS software
• Solid analytical and research skills, from carrying out a range of in-depth research to the ability to analyse research results
• Good numeracy and to be comfortable handling data in spreadsheets
• Strong project and time management skills; adept at juggling multiple projects to tight deadlines and always meeting deadlines
• Creativity and the ability to pitch new ideas that work well for our audiences, demonstrating a good understanding of consumer issues (ideally in money).

Benefits

 We also have these benefits for you to consider: 

• 35 hour working week
• Generous 28 days holiday a year plus Bank Holidays & Option to buy additional days*
• Excellent pension scheme – when you pay in 3%, Which? pays in 6% (rising to 11% after one year of service.) 
• Discount site Sodexo which offers large %% off every day shopping and holidays 
• Annual Award (depending on employee and company performance)
• Healthcare insurance & Private medical insurance and opportunity to participate in Vitality rewards programme (at 6 months)
• A discretionary death in service benefit provision equivalent to six times your annual salary
• Free access to Which? member content and free access to Which? money and legal helplines 
• Work from (almost) anywhere” for 4 weeks of the year policy

The interview process for this role involves:-

• The interview process will include a written task and an interview. The interview process will last around two hours - One hour for the interview and another for the written task which will be shared on the day.

About Which?

We promote a great work-life balance (all our roles are now hybrid), offering flexible working options in addition to a full time working week (35 hours) e.g. part time or job shares where possible. If you wish to discuss any of these options, please contact the Resourcing team at resourcing@which.co.uk

Which? is the UK's consumer champion, here to make life simpler, fairer and safer for everyone. Read all about us on our website.

At Which? we value diversity and we're committed to creating an inclusive culture where everyone is able to be themselves and to reach their full potential. We are proud that we are in the ‘Top 25 Inclusive Employers' List and currently ranking 3rd

 We want to receive applications from everyone. We believe that a diverse workforce helps us to understand and create a positive impact for consumers.  

As a Disability Confident Leader, we ensure that everyone can apply and be part of our recruitment processes and so we'll make reasonable adjustments if you need them - just let us know when you apply. If you need assistance with applying (i.e., would like to apply by phone or post), email recruitment@which.co.uk.  Find out more about the Disability Confident Interview Scheme here.

Please note you must meet the essential criteria listed within the Role Profile, to have your application reviewed and we reserve the right to withdraw this advert at any given time due to the number of applications received.