This role offers a competitive salary, hybrid working (London, minimum Tuesdays in the office), 28 days holiday a year plus Bank Holidays and a fantastic pension scheme offering 6% in year one and 11% after this.

Salary £57,000 - £67,000 per annum

Location: London/Hybrid:  (London, minimum Tuesdays in the office)

 About the role

Accountable for all proposition and promotional activity, targeting members and non members with the Which? portfolio of products and services. This includes challenging the business to make decisions that evolve our propositions to increase appeal, retain more members and improve profitability.

Responsible for supporting the commercial function to develop and deliver a promotional roadmap, creating new initiatives that open opportunities to new and existing audiences across the portfolio.

This role alongside other members of the Commercial team will collaborate to establish, improve and innovate the proposition to increase conversion and support the strategic objective of income growth. 

Key responsibilities include: 

• Drive the proposition agenda, evolving our propositions to increase appeal and retain more members
• Lead the planning and delivery of new and refreshed propositions
• Lead the development and delivery of promotional roadmaps to increase the appeal and lifetime value of propositions for prospects, free newsletter, and existing paying audiences
• Work closely with Finance and Customer Analytics to complete scenario modelling to feed into planning and budgeting 
• Lead, motivate and develop the propositions team

About you:

• You have great vision, in shaping short term and long term plans
• You can operate at pace, with energy and enthusiasm
• You have a keen eye for detail
• You have sound commercial skills, and are able to balance growth with profitability
• You're a great team player with excellent interpersonal skills

The interview process for this role involves:-

• Initial competency based interview (45 mins)
• Follow up interview with task (1 hour)

Benefits

 We also have these benefits for you to consider: 

• 35 hour working week
• Generous 28 days holiday a year plus Bank Holidays & Option to buy additional days
• Excellent pension scheme – when you pay in 3%, Which? pays in 6% (rising to 11% after one year of service.) 
• Discount site Pluxee which offers large %% off every day shopping and holidays 
• Annual Award (depending on employee and company performance)
• Healthcare insurance & Private medical insurance and opportunity to participate in Vitality rewards programme (at 6 months)
• A discretionary death in service benefit provision equivalent to six times your annual salary
• Free access to Which? member content and free access to Which? money & legal helplines 
• Free wills for all Which? employees, plus, partners of employees can make their will at cost price.
• Work from (almost) anywhere” for 4 weeks of the year policy

About Which?

We promote a great work-life balance (all our roles are now hybrid), offering flexible working options in addition to a full time working week (35 hours) e.g. part time or job shares where possible. If you wish to discuss any of these options, please contact the Resourcing team at resourcing@which.co.uk

Which? is the UK's consumer champion, here to make life simpler, fairer and safer for everyone. Read all about us on our website.

At Which? we value diversity and we're committed to creating an inclusive culture where everyone is able to be themselves and to reach their full potential. We are proud that we are in the ‘Top 25 Inclusive Employers' List and currently ranking 3rd.

 We want to receive applications from everyone. We believe that a diverse workforce helps us to understand and create a positive impact for consumers.  

As a Disability Confident Leader, we ensure that everyone can apply and be part of our recruitment processes and so we'll make reasonable adjustments if you need them. For this or any other assistance you need with applying (i.e., would like to apply by phone or post), email recruitment@which.co.uk. Find out more about the Disability Confident Interview Scheme here.

Please note you must meet the essential criteria listed within the Role Profile, to have your application reviewed and we reserve the right to withdraw this advert at any given time due to the number of applications received.