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This role offers a competitive salary, hybrid working, 28 days' holiday (plus Bank Holidays), and an 11% employer pension contribution after one year. We also support a great work-life balance, with flexible working options alongside a full-time 35-hour week.
Location: London/Hybrid: - at least 2 days in the office per week, including every Monday in the office for Advocacy team day
Salary £34,500 - £38,000 per annum
**Role is being offered on a 12 month Fixed Term contract (Maternity cover)**
*You will need to submit a cover letter for your application to be considered.*
Be a part of something meaningful
We're looking for a driven and passionate researcher to join the Strategic Insight team at Which? as a Senior Researcher in Policy.
Which? is the UK's consumer champion, here to make life simpler, fairer and safer for everyone. Our research gets to the heart of consumer issues, our advice is impartial, and our rigorous product tests lead to expert recommendations. We're the independent consumer voice that influences politicians and lawmakers, investigates, holds businesses to account and makes change happen. As an organisation we're not for profit and all for making consumers more powerful.
Advocacy is the core of Which? driving forward our key impact areas (Digital Life, Consumer Rights and Protections, Scams and Money) making life better for consumers now and for the future.
What you'll be doing
We're looking for a Senior Researcher to join us on a year's maternity cover contract. Reporting to the Policy Research Manager, you will lead end-to-end quantitative and qualitative research projects that help us tackle consumer harm and drive change.
This is a varied role, and what you work on will depend on the projects you join - whether from the start or partway through. From day one, you'll be involved in scoping projects with teams across Which? - including Policy and Campaigns. You'll design questionnaires and topic guides, carry out thematic or statistical analysis, and most importantly, pull out the insights - the part where data really comes to life. Working closely with colleagues, you'll bring it all together into a high-quality policy research report.
You'll also support the practical side of running projects, such as collecting quotes and managing contracts and project timelines. The evidence you generate will directly feed into our policy work, giving it the solid grounding it needs to stand up to scrutiny and make impact.
A quick note: This is a research-focused role. While you'll work in the context of policy and your findings will influence it, you're not expected to be a policy expert. We have a dedicated team of policy advisors who lead on that part of the process.
You will also:
We're looking for someone who can bring:
Benefits
We also have these benefits for you to consider:
The interview process
We usually have a two-stage interview process:
About us
Which? is the UK's consumer champion. We're not for profile - all our work is about making life simpler, fairer and safer for everyone. Read all about us on our website. We investigate issues that matter to consumers, from scams and data protection to unfair pricing and consumer rights. Our rigorous product tests and impartial advice help millions of people make informed choices.
We're a collaborative, values-driven organisation - brave, caring, rigorous and insightful in how we work together to create positive change.
Inclusion and accessibility
At Which? we value diversity and we're committed to creating an inclusive culture where everyone is able to be themselves and to reach their full potential. We are proud that we are in the ‘Top 25 Inclusive Employers' List and currently ranking 3rd.
We want to receive applications from everyone. We believe that a diverse workforce helps us to understand and create a positive impact for consumers.
As a Disability Confident Leader, we ensure that everyone can apply and be part of our recruitment processes and so we'll make reasonable adjustments if you need them. For this or any other assistance you need with applying (i.e., would like to apply by phone or post), email recruitment@which.co.uk. Find out more about the Disability Confident Interview Scheme here.
Please note you must meet the essential criteria listed within the Role Profile, to have your application reviewed and we reserve the right to withdraw this advert at any given time due to the number of applications received.
We also reserve the right to withdraw this advert at any given time due to the number of applications received.
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